FAQs

Thanks for your interest in purchasing the Toolkit!

Here are the answers to some questions that we are frequently asked:

If I buy the digital version, how will I access it?

Once you have completed your order, you will be redirected to a webpage where you will see a message that your purchase is in the process of being confirmed.  Within 2-3 minutes, the page will refresh itself and you will see a link to download your file to your computer or your dropbox account. You will also be sent an email with a link to download the file.  You will be able to download the file twice and the file will be stamped with your name, email and date of purchase.

If I buy the paperback version, when will I receive it?

Physical copies of the Toolkit are shipped within 10 business days.  (We are not able to do express or expedite shipping, or ship anywhere outside of the United States — but you are welcome to purchase the digital copy for immediate access instead!).   If you do not receive your package, please let us know and we will investigate.  Please note that we do ship with USPS, and they are currently experiencing shipping disruptions and delays that are beyond our control.

I would like to order multiple copies, is there a discount?

Yes!  Please use the appropriate code below when ordering.  Discounts work for both the digital and paperback versions.

  • 6-10 copies – 10PERCENT
  • 11-20 copies – 15PERCENT
  • 21 or more – 20PERCENT

Having Trouble With the Website?
E-mail us at toolkit@transgendertraininginstitute.com for technical/website support.

A portion of the proceeds from The Teaching Transgender Toolkit are held in a grant fund to support the work of transgender-led and serving organizations who focus on providing services to and advocating for the most marginalized members of transgender communities; particularly transgender people of color and transgender people in rural communities.